Privacy Policy

1. GREEN MINDS

Green Minds LLC, hereinafter referred to as Green Minds, is an exclusive knowledge on-demand platform that upscales business decisions with unique perspectives and insights from highly qualified industry-specific experts and domain specialists for informed decision-making.

Our human-driven aggregate technology platform leverages the best research tools to identify and custom recruit the most relevant experienced professionals, thought leaders and domain knowledge specialists for primary market research studies.

For the purposes of this policy, Green Minds acts as the data controller in respect of Personal Data collected for panel management, expert recruitment, and the processing of payments. Where Personal Data is processed exclusively on the documented instructions of a client for the purposes of a specific research study, Green Minds may act as a processor, in which case the privacy notice of the relevant client will additionally apply. 

2.DEFINITIONS

In this policy, unless the context requires otherwise: 

Personal Data means any information relating to an identified or identifiable natural person, as defined in Article 4(1) of the General Data Protection Regulations. 

Data Subject means the natural person to whom Personal Data relates. 

Controller means the party which, alone or jointly with others, determines the purposes and means of the processing of Personal Data. 

Processor means the party which processes Personal Data on behalf of and on the documented instructions of the Controller. 

Client means the entity commissioning a market research study, consultation, or related service through Green Minds. 

Expert means an individual engaged by Green Minds to provide consultation services to a Client. 

Processing means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, and erasure. 

3. APPLICABLE LAW

This privacy policy has been made in accordance with the principles of General Data Protection Regulations (GDPR) which provides guidelines on the protection and safety of all data and information.

4. SCOPE

The policy applies to all our professional services and pertains to Personal Data processed by or on behalf of Green Minds.

5. THE DATA WE COLLECT

Green Minds shall collect Personal Data.

Personal Data refers to data pertaining to individuals, as defined in Article 4(1) of the General Data Protection Regulations, which may include

a.  Identifying details such as address, name, date of birth, gender, occupation, and any other information capable of identifying an individual.

b.  Contact information, including address, telephone number, and account credentials such as email address, which are associated with specific personal information.

c.  Financial details, including bank account and credit card information.

d.  Personal attributes such as hobbies, family structure, age, and any other information pertinent to the individual, which relates to personal information.

5.1 MEANS OF COLLECTING DATA

Green Minds ensures all data is collected through the willful participation of the data subject. Green Minds may collect your personal information through the following methods:

·    By requesting the data subject to provide information directly.

·    By soliciting information from your email, postal mail, documents, phone communications, etc.

Green Minds does not subject data subjects to decisions based solely on automated processing, including profiling, which produce legal effects concerning them or which similarly significantly affect them. 

5.2 PURPOSE OF DATA COLLECTION AND PROCESSING

Green Minds may utilize your information for one or more reasons listed below.

a.  For achieving the purposes of the market research study or project.

b.  To deliver and uphold our service, including monitoring the usage of said service.

c.  To reach out to you via email, telephone, SMS, or other equivalent electronic communication methods. This may pertain to updates and informative communications related to future projects or studies.

d.  To retain your information in our internal systems for recruiting for future projects and studies which may be relevant to your expertise and knowledge.

e.  To address and manage any requests you may have directed to Green Minds LLC.

f.   Green Minds may use your information for other objectives, such as conducting data analysis, or improving our service.

5.2.1 OUR PANEL

Personal Data is also processed and retained to add and manage data subjects on our panel, through the willful participation of the concerned data subject. Relevant data such as name, job titles, business names, along with length of employment, professional background, contact information, nation, city, and spoken language are utilised for this purpose.

5.2.2 REACH OUTS

Upon receiving client request for consultation services, we collect Personal Data from data subjects and process it. Here the data is processed to ensure the interest, suitability and availability of the relevant data subject according to the client’s request. Communications as reach-outs are instantly halted where a data subject explicitly objects to being contacted.

5.2.3 RECORDINGS

Where applicable, audio and video recordings of consultation calls will be shared with the client to facilitate the objectives of the relevant market research study. We will only disclose Personal Data of individuals to third parties with whom we have established a signed agreement to ensure adherence to data protection laws.

5.2.4 PAYMENTS

We process the data subject’s payment details to facilitate remuneration for the services rendered on the basis of the engagement for consultation purposes.   Such data is kept strictly confidential, and access is limited.

5.3 LEGAL BASIS FOR PROCESSING 

Green Minds processes Personal Data on one or more of the following legal bases under Article 6 of the General Data Protection Regulations. 

Consent, where a data subject voluntarily joins our panel, participates in a consultation, or agrees to the recording of a call. Consent may be withdrawn at any time in accordance with clause 8.6. 

Performance of a contract, where processing is necessary to engage a data subject for consultation services and to remit payment for the services rendered. 

Legitimate interests, where we identify and contact prospective experts using publicly accessible sources. Our legitimate interest is the recruitment of suitably qualified specialists for client research studies, balanced in each case against the rights and freedoms of the data subject. 

Legal obligation, where retention or disclosure of Personal Data is required by applicable law, including taxation, financial reporting, and regulatory requirements. 

5.4 SPECIAL CATEGORY DATA 

Green Minds does not knowingly collect or process data falling within the special categories identified in Article 9 of the General Data Protection Regulations, including data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, data concerning health, or data concerning sexual orientation. 

Data subjects are advised not to disclose such information in the course of consultations. Where such data is inadvertently disclosed or otherwise comes into our possession, it shall be removed or deleted without undue delay, unless explicit consent has been obtained and a lawful basis under Article 9(2) applies. 

6. DISCLOSURE OF INFORMATION

Green Minds does not sell, trade, rent, or share your personal information with any third parties.  However, Green Minds may have to disclose personal information of experts if

a.  required by law to share information with government or regulatory bodies or

b.  disclosure is to third parties under specific circumstances such as for achieving purposes of the project or study.

For the purposes of this clause, service providers engaged by Green Minds to process Personal Data on our behalf, including hosting and infrastructure providers, are not regarded as third parties. Such providers act solely on our documented instructions and are bound by written agreements imposing obligations of confidentiality and data protection no less onerous than those set out in this policy. 

In such events, you shall be informed of the necessity to disclose information.

7. INTERNATIONAL TRANSFERS OF DATA 

Personal Data relating to data subjects within the European Economic Area is stored within the European Union. Green Minds does not routinely transfer such data outside the EEA. 

Where a transfer outside the EEA becomes necessary, whether for the purposes of a particular research study or otherwise, Green Minds shall ensure that the transfer is effected only to a jurisdiction benefiting from an adequacy decision of the European Commission, or, in the absence of such a decision, on the basis of Standard Contractual Clauses approved by the Commission together with such supplementary measures as may be identified through a transfer impact assessment. 

Data subjects may request particulars of the safeguards applied to any transfer of their Personal Data by contacting the Data Protection Officer. 

7.1 CHILDREN’S DATA 

Green Minds does not knowingly collect, process, or retain the Personal Data of children. For the purposes of this policy, a child means any person below the age of eighteen years, or below such higher age of majority as may apply under the laws of the relevant jurisdiction. 

Our services are directed exclusively at professionals, industry practitioners, and domain specialists engaged in a business capacity, and are neither designed for nor intended to be accessed by children. We do not knowingly solicit participation from, contact, or engage with any individual whom we know or reasonably believe to be below the applicable age of majority. 

Where Green Minds becomes aware that Personal Data relating to a child has been collected or processed, whether inadvertently or otherwise, such data shall be deleted without undue delay and any associated processing shall cease. 

If you believe that a child has provided Personal Data to Green Minds, or that we hold or process such data by any means, please contact our Data Protection Officer at legal@greenmindsinsights.com so that appropriate steps may be taken. 

7.2 RETENTION OF DATA

Green Minds retains Personal Data only for as long as is necessary to fulfil the purposes set out in this policy. Retention periods are determined by reference to the nature of the data, the purpose for which it is processed, and any applicable legal or regulatory requirement. 

By way of indication, panel data is retained for the duration of the data subject’s participation on our panel and for a reasonable period thereafter, unless earlier deletion is requested. Recordings of consultation calls are retained for the duration of the relevant project and for such further period as may be agreed with the client. Payment and financial records are retained for the period prescribed by applicable financial and taxation law. 

Data subjects may request details of the retention period applicable to their Personal Data at any time by contacting the Data Protection Officer. 

7.3 SECURITY OF DATA 

Green Minds implements appropriate technical and organisational measures to protect Personal Data against unauthorised or unlawful processing, and against accidental loss, destruction, or damage. 

These measures include restricting access to Personal Data on a need to know basis, obtaining confidentiality undertakings from personnel and contractors, secure storage of payment and identification data, and the imposition of contractual safeguards upon any third party with whom Personal Data is shared. 

In the event of a personal data breach likely to result in a risk to the rights and freedoms of data subjects, Green Minds shall notify the competent supervisory authority without undue delay and, where the breach is likely to result in a high risk to those rights and freedoms, shall notify the affected data subjects directly. 

8. YOUR RIGHTS

Following rights are at the disposal of the data subject when providing data and information to Green Minds.

Green Minds shall respond to any request made under this section without undue delay and in any event within one month of receipt. Where a request is particularly complex, or where a number of requests have been received, this period may be extended by a further two months, in which case the data subject shall be notified of the extension and the reasons for it within one month of the original request. 

8.1 RIGHT TO ACCESS 

Data subjects can access their Personal Data after filing a written request. Relevant details shall be provided to the concerned data subject upon their request.

8.2 RIGHT TO RECTIFY

Data subjects can request the quick correction of any inaccurate Personal Data as per Article 16 of the GDPR, by submitting a formal request.

8.3 RIGHT TO DELETION OR ERASURE

Data subjects have the right to request the deletion of their Personal Data without unnecessary delay. This applies when

a.   The data is no longer needed for its original purposes,

b.   The Data Subject has withdrawn their consent for the processing,

c.  there is no other legal basis for retaining the data,

d.   the data subject objects to the processing

e.    there are no compelling legitimate reasons to continue,

f.     deletion is required to comply with legal obligations.

8.4 RIGHT TO RESTRICTION OF PROCESSING

Data subjects have the right to request that the processing of their Personal Data is limited in certain situations. This includes instances where a Data Subject challenges the accuracy of their information, when the Processing is deemed unlawful, or if the data subject prefers to limit its use rather than having it deleted.

8.5 RIGHT TO LIMIT ACCESS OF YOUR PERSONAL DATA

Data subjects have the right to object to the processing of their Personal Data at any time if they have specific reasons related to their situation. This applies to data processing that is based on a task performed in the public interest or on a legitimate interest. Where a data subject raises an objection, processing shall be halted till a legitimate reason arises for continuing the processing.

8.6 RIGHT TO WITHDRAW CONSENT

If the processing relies on the consent of the data subject, they are entitled to withdraw that consent at any time. It’s important to note that withdrawing consent does not impact the legality of processing that occurred while consent was still in effect.

8.7 RIGHT TO DATA PORTABILITY

Data subjects have the right to obtain their Personal Data from a controller in a structured, commonly used, and machine-readable format. This right applies when the processing is based on consent or a contract and is done through automated means.

Where Green Minds has reasonable doubts as to the identity of a person making a request under this section, we may request such additional information as is reasonably necessary to confirm that identity before acting upon the request. 

8.8 RIGHT TO LODGE A COMPLAINT 

Data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement, where they consider that the processing of their Personal Data infringes applicable data protection law. This right is without prejudice to any other administrative or judicial remedy available to them.

9. AMENDMENTS

We may update this Privacy Notice periodically to incorporate any legal or factual changes. We encourage you to stay informed about these updates. An updated version of the Privacy Notice will always be accessible on this page.

This policy should be read together with our Cookie Policy and Terms of Service, both of which are available on this website.

DATA PROTECTION OFFICER

In accordance with applicable data protection laws, we have appointed a Data Protection Officer (DPO) to oversee our compliance with data protection regulations and to serve as a point of contact for persons with concerns about how their personal data is handled. If you have any questions regarding the processing of your personal data or wish to exercise your data protection rights, you may contact our DPO.

Data Protection Officer: Danyal Amin
Email: legal@greenmindsinsights.com